The
subscription based companies are definitely not new, and rather, are
an emerging trend in the shopping world. It is a great shopping
platform for consumers who love convenience. For the business owners
too, subscriptions seem to be the practical solution to retain
existing customers and also rope-in new ones. The major advantage of
subscription commerce for
the company is that a shopper gets converted into a subscriber, which
means a resource of futuristic recurring revenue.
However
a business enterprise needs to take a few steps in order to maximize
profitability:
- The business needs to analyze the sign-up incentives/discounts/offers before putting them across to the customers, which for sure, would retain existing and potential customers.
- Let the customers handle their own subscriptions by giving them control over their orders as well as their deliveries. This is bound to accelerate an affirmative response.
- Up selling and cross selling products would surely strengthen the relationship between the customer and the seller.
- The business needs to analyze retention as well as churn point to maximize profitability and retention of subscribers.
- The business should provide a sophisticated payment –processing platform to ensure flawless payment transactions.
All
in all, the subscription recurring revenue provides
predictable revenues, cash- up front and scalability to the business
that allow it to grow in terms of revenues generated, without having
to increase its costs, in the same proportion.
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