Tuesday 26 August 2014

MRR- Surely an Integral Metric!

In today’s competitive times where billing is one of the most integral parts of a business, the conventional ways of billing surely do not suffice the purpose. A successful billing system is one that is flexible, scalable as well as customizable towards both the enterprise as well as the customer.

There are certain factors that make the traditional billing solutions lesser congenial for today’s market scenario: Costly maintenance, industry specific, slow time to market, slow delivery, higher error possibility and high cost of change. At the same time, the newer enterprise billing solutions have been delivering the best results with their range of aspects: Low cost of ownership, minimal cost of change, good amount of time to market, speedy delivery, lesser possibility of errors and instantly upgradable.

To cope up with the needs and expectations of the current customer, the market has really taken up subscription commerce. MRR billing is imperative to a subscription business. It refers to the billing that involves effective monthly recurring revenue from various active recurring subscriptions under the account. This metric of MRR, very precisely, indicates the recurring revenue of the following months as well. The accurate monitoring of the MRR also helps in identifying customers’ characteristics, along with segregating the loyal customers who are paying and using the services, and those who are paying for them but not using these services.

MRR, calculated for one month, gives a true picture of the health of the business; and plays a crucial part in recognizing month over month trends; peeping into customers’ satisfaction; in forecasting future months’ trends; and in devising as well as implementing most suitable plans, policies and strategies accordingly.

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